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We have found that our customers are delighted with the quality and comfort of the products offered by Thomas Lee. If you have questions about your purchases, you may wish to follow the links on this page, which we believe answer most questions customers have asked about our products.

You may also send us an email at and Tom or Lee will respond to any questions you may have, usually within 24 hours.

We take The Thomas Lee Guarantee very seriously. Should you wish to return any merchandise please complete the return authorization form below. This form is necessary so that we know about and can track your return and insure proper product replacement or credit to your account, as appropriate. Upon receipt of the return authorization form, we will provide return authorization and instructions.

Return Authorization Form

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See what other Thomas Lee customers are saying:

"You are truly the KINGS of customer service!"
TP, New Jersey

"My Wife and I are more than pleased. The sheets fit better than any that we have had, the duvet cover made loading our comforter (which by the way is the perfect weight . . .) uncomplicated. Thanks for such fine products. . . ."
DE, California

"Wow! . . . Not only do you have the best sheets in the world but your service matches. I will continue to tell my friends and associates about your company."
CK, Utah

"I just want to tell you how much I love the microfiber towels I ordered!! They are so soft, hold water well and feel great on the skin! Thank you for selling first class products!"
JM, Oklahoma

"Ordered a set of King PerfectCale . . . Lovely sheets. They have that smooth powdery feel that is so hard to find yet keep their coolness. I thought at first that they would be too soft for me as I like a smooth, cool crisp sheet yet all the elements come together for a wonderful and substantial heirloom quality."
SW, North Carolina

"I just bought your sheets, Paid a little more than I wanted, but this is heaven. The cotton sheets are just like the old days, I hang them on the line and I don't iron them, I love the crinklt of them. "
BM, New Jersey

More Customer Reviews...