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Returns

We have found that our customers are delighted with the quality and comfort of the products offered by Thomas Lee. If you have questions about your purchases, you may wish to follow the links on this page, which we believe answer most questions customers have asked about our products.

You may also send us an email at info@thomasleeltd.com and Tom or Lee will respond to any questions you may have, usually within 24 hours.

We take The Thomas Lee Guarantee very seriously. Should you wish to return any merchandise please complete the return authorization form below. This form is necessary so that we know about and can track your return and insure proper product replacement or credit to your account, as appropriate. Upon receipt of the return authorization form, we will provide return authorization and instructions.

Return Authorization Form

* denotes necessary information
Firstname / Lastname *  
Address *
   
City / State / Zip *    
Phone *
Email *
Order Number  
Order Date  
Product to be Returned *
Reason for Return: *
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See what other Thomas Lee customers are saying:



"My friend is ECSTATIC due to the quality of your sheets and towels!!! Not only are the sheets incredible but the towels are like no other she has ever felt!!!! I will be ordering more sheets and towels in the near future. You made a believer out of me!!! THANKS!!!!!"
GH, Illinois





"These sheets are very, very nice. I'm spoiled now, I'm afraid. I purchased some other percale sheets at half the price of the Thomas Lee sheets, but immediately noticed that they are less than half the quality. You do get what you pay for, it seems. Percale sheets do wrinkle a bit, so don't be surprised. I iron the top of the flat sheet, a three-minute process, and sleep on clouds. A wonderful product, Thomas Lee."
DS, Florida





"I can't thank you enough! Above and beyond in the customer service department. You can be sure we will be doing a lot more business with you for Christmas gifts this year!"
DL, Washington





"I just want to tell you how much I love the microfiber towels I ordered!! They are so soft, hold water well and feel great on the skin! Thank you for selling first class products!"
JM, Oklahoma





"The sheets and the order process both were great. I'll order more in the future."
AS, Virginia





"Thank you for the speedy response with the instructions for returning the bath rugs. We have purchased sheets from you that are over the top wonderful! "
KK, California


More Customer Reviews...